Welcome to experience engine

We believe the customer experience is key to every brand's success. From the first customer engagement, through the first purchase or booking made and onto loyalty and retention, the journey your customer takes with you needs to be rewarding at every stage. That experience needs to be carefully addressed at each and every customer touchpoint. From the design of a mobile app, to the tone of voice of the copy in an e-newsletter to how many clicks a visitor needs to make on your web site, we consider the whole journey to help our clients delight and retain their customers.

We employ an award winning team which brings together a depth of skills and experience in marketing, technology and creativity. In addition, we work with key partners to provide expertise outside of our core skills together with a network of freelance practitioners that allows us access to niche skills when we need them. We also possess specific skills and experience within the travel and tourism industry, allowing us to offer a range of specialist travel technology solutions. Our unique structure allows us to punch well above our weight and offer clients an enviable range of services.

We’ve developed web sites from promotional micro sites through to fully interactive e-business solutions that are fully integrated with third party systems over secure connections. We have delivered other solutions including intranet design and development, application development, systems integration and mobile apps. Our team is experienced in a number of technologies, so we can recommend the right platform and best solution for you and your budget.

We offer a range of digital solutions specifically for the travel industry including travel web sites, bed bank solutions, hotel and tour operator solutions, GDS airline integration & development, travel app development, e-publishing and social media solutions. We have a mixture of people experienced in travel, marketing and technology, so we really understand the needs of the travel industry and have a technology team who can really deliver.

At experience engine, we place great value on relationships, such as those with our team, our suppliers, our third parties - and especially with our clients. We understand that great relationships are based not only on great work, but on trust, understanding and team work. When a client appoints us we like to think of ourselves as an extra part of their company that they “bolt on” to augment their existing skills. It’s an approach that improves communications and efficiency and one that our existing clients see as a great strength.